customer satisfaction is our goal

117 called me last night, at about 11pm.

Schatzi: Front Desk, how can I help you?
117: Where’s the Taj Mahal?
Schatzi: … India.
117: Yeah, India, but what city? I’m doing a crossword.
Schatzi: Oh! Er, Agra?
117: How do you spell that?
Schatzi: A-G-R-A.
117: YES! THAT’S IT! YES! Thanks so much!
Schatzi: No problem.

It’s always nice to be so helpful.

Note: I’m no geography whiz; all credit for knowing the Taj Mahal is in Agra goes to Robert A. Heinlein’s The Moon is a Harsh Mistress. See, reading science fiction is good for you! And practical!