Archive for the co-workers Category

scene of the crime

Posted in bad things, co-workers, cops, criminals on October 17, 2009 by sarafist

I woke up to a text from Drihanna: “I need you to call me asap regarding police matter.”

Shit. I checked my call list, and she had called, but no one else had. So it probably wasn’t related to the robbery, or the detective would have called me first. What now?

When I called her, the first thing she asked was, “Did you notice anything sketchy about that Gina person you rented to last night?”

Other than the fact that she wanted two rooms, a Jacuzzi room and a standard room (135 and 215, respectively), no, and I told her so.

“Well, when the housekeepers went in to clean 215 this morning, they found blood. And a knife.”

“What the–? Lots of it?”

“The sheet had soaked places on it, big patches all over, and through to the mattress. There’s a gang of cops here now. Wallace said there were people in and out of here all last night; he was running ragged chasing them down. Some guy came in from 215, and was trying to look at the cameras to see what we could see.”

“Oh, Jesus Christ.”

“Yeah. Well, I gotta get that [phone]. See you in a minute.”

When I got to the lol-iday inn a little while later, there was only one cop left, and he was getting ready to leave. Drihanna filled me in on the details. The cops said the knife probably had little to do with the blood, since it was a bread knife. They also said that the blood patterns–great big soaking splotches all over the sheets and blanket, drips across the room, and fingerprints on the headboard–were consistent with female sexual assault, ie rape. And we apparently work with total idiots: The housekeeper for that section, despite Drihann’s telling her NOT to clean anything in the room or touch it, had the sheet soaking in bleach when the cops arrived to check everything out. And had scrubbed the mattress. Fucking A.


some of the neighbors say he smokes crack, but I don’t believe it

Posted in co-workers, complaints, junkies on August 6, 2009 by sarafist

When someone calls the lol-iday inn Guest Relations Department to complain—as opposed to calling us directly—we receive a Guest Contact Report detailing the offence (real or imagined). They usually specify whether we’ll be fined for the issue and how we need to respond. We can contest fines; I’ll show you one of my appeals sometime.

This was too awesome not to share (it’s all as the CSR transcribed it, with my comments in brackets):

Gst sd last night he had the worst experience of his life.

Gst sd he was unloading his car and some woman had ran into his rm stating that some people have just robbed her.

Gst sd he pushed the door closed to ask what was going on.

Gst sd the next thing he knew he was trying to go back outside and some people were out arguing over crack cocaine.

Gst sd he ended up leaving his rm and leaving a bag running out from the prop.

Gst sd he tried to handle the situation last night, but was not getting any help with the situation.

Gst sd there was two black guys out on the prop and he knows it had something to do with the girl that came into his rm. [Schatzi: As we all know, only black people smoke crack and do crime.]

Gst sd he ended up staying at a comfort end [sic].

Gst sd this is the first time ever he has. [?]

The rm was filthy and he found a used syringe in the rm.

Gst sd he thinks it’s a junkies paradise.

Gst sd it is the filthiest and scariest [lol-iday inn] he has stayed at.

Gst sd there were prostitutes hanging out by the office.

Gst sd he did not get a refund and that is why he was trying to get ahold [sic] of them last night.

Gst sd there were people fighting right outside of his door due to a drug deal.

Gst sd he thought he was getting robbed.

Gst said he found the syringe behind the nightstand. [I often wonder why people are moving furniture around.]

Gst sd he didn’t even care about the bag he left he didn’t want to get killed or robbed.

Apol to gst/ver res in CRS. Sending gst serious or security letter, no comp. [Poor guy doesn’t get a free night’s stay.]

Sadly, this all went down on my night off. There is a note that the girl at the counter was polite, but not aware of things. I guess so!

(Entry title from “Stuart” by The Dead Milkmen.)

Lost & Found: Apropos

Posted in co-workers, junkies, lost & found contents with tags on July 6, 2009 by sarafist

An old picture I forgot I had:

My copy of Bonfire of the Vanities, and what was turned in to the Lost & Found the day I was reading it. Apropos, no?

Postcript: I highly suspect that Carrie took that home with her.

there’s some hoz in this house, if you see ’em point ’em out

Posted in co-workers, hookers, logbook on June 18, 2009 by sarafist

Note in our logbook from last night:

Wallace, please keep hoz in their rooms! I had multiple complaints today about girls working out of here around 3am this morning. It’s embarrassing, kick them out if it gets bad.

it’s not just the guests

Posted in co-workers, stupidity on May 10, 2009 by sarafist
When I worked last on Thursday evening, 219 was having phone problems; she could not get a dialtone and was also not receiving any calls. I tested the line, and the phone just rang and rang, indicating that it was plugged in (if it’s not, we get a disconnecting message), so I went up and checked the phone out, ascertained it didn’t work, and fetched another phone with which to replace it. Well, though I’d tested the second phone in another room, it also failed to work in 219, leading me to believe that jack was broken. I offered her another room, but she preferred not to move that night and said she would just use her cell phone.I made a Maintenance note on her room in the computer, and also noted the problem in our logbook.

When I started my shift today, I followed my usual practice of finding out whether I’d missed anything on the day I was gone. As I read Friday’s notes, I found this gem:

“Tried to call 219 about switching rooms, got no answer.”

Nice one, co-workers!

shots fired at the lol-iday inn

Posted in bad things, co-workers, cops, criminals on October 24, 2008 by sarafist
I missed some excitement Thursday night. When I turned over desk duty to Wallace at ten o’clock, I thought his biggest problem would be two feuding sets of rooms; both had noisy children and parents that disliked one another. When I woke up this morning, however, I had a text from him: “Shots fired right in front of me at work last night.”


I called him and got the details. It seems he had heard a lot of noise upstairs around one am, and figuring it was the two feuding sets of rooms, he went out to investigate–and to tell them to shut up. When he went outside, he realized that the noise wasn’t coming from those rooms, but that there were two young men walking down the hallway shouting. They came down the front stairs, and Wallace met them out front. “Are you guests here?” he asked, and when they replied in the negative, he told them to get off the property. He said that he was pretty aggressive about it–as we sometimes have to be–and was all but cursing them out. When they asked Wallace why he was so mad, he told them that they just could not be on our property if they weren’t staying here, especially if they were disturbing our other guests late at night. [Dir!] He told them that if they didn’t leave immediately, he would call the cops. They started walking toward the parking lot, presumably to get their car, and Wallace returned to the office.

Watching them on camera, however, he saw that they went up the stairs at the far end of the building, one of our troublespots. Wallace went upstairs and heard them shouting; when he got withing a few feet of them, one of the young men pulled a gun out of his waistband and fired into 223. Wallace immediately reversed, and saw them fire again, apparently at random, as this bullet went through 219’s window. He continued back to the office at top speed to call 911, but found himself at a dead end in our back room, since the rear office–the most secure room available to us–was locked. He turned around and waited to see whether they’d come after him, since he was the main witness, having seen and spoken to them, as well as seen them start firing. Fortunately, they took off down the street.

When the cops arrived, they reviewed the security tapes with Wallace, who saw that even before he’d spoken to them the first time, one young man had lifted his shirt to show someone the gun in his waistband. “If I’d seen that, I wouldn’t have cussed them out–or even gone outside,” he told me. “I would’ve just called the cops.”

The officers recommended that we expel that entire section of rooms, from 220 down to 224, and also 202 & 225 at the opposite end (one set of the feuding rooms, even!), who were acquainted with the shooters, which we did this morning at checkout.

They believed it was a drug dispute of some kind, as the guy in 223 has been under suspicion for dealing for quite some time. He’s constantly got people calling, including from other rooms, and visiting at all hours for five minutes. Mmmhmm. The girls in 222 (who were prostitutes) said that the shooters were friends of theirs, and that 223 had come over to their room and was bothering them. Regardless, we made them all leave. 223 was injured slightly but fine, and 219’s boyfriend was lightly grazed. No other injuries, fortunately.

“That was the biggest adrenalin rush in my life,” Wallace told me. “I can’t believe it.”